100% Home Based Outbound Agent [Weekend Off]

This is a 100% REMOTE, GY Shift, Outbound calling role + Weekend Off.

Start Date: Feb 27 2025 (Tentative)

Starting Salary: Php18,000 Performance-based

• We are currently seeking candidates with expertise in inbound and/or outbound roles, specifically those with a background in csr, tech support, telemarketing, voice appointment setting, or similar fields.
• If you possess relevant experience, submit an updated copy of your resume along with a photo.
• Note that if you are currently employed, you do not need to send your application.
• This is a role that offers a different approach compared to traditional BPO agent task, so please read the entire description carefully.

Job Type: Full-shift, independent contractor (freelance)

Goal:

• Call every number provided and documenting the phone number type and outcome with 100% accuracy.
• Candidates will be required to run the process and call at least 80-100 calls/hour
• Follow step-by-step instructions for documenting the result of the call by following the process without making errors.
• Follow a script to confirm information.
• Complete other tasks as deemed appropriate by the manager.
• Self-disciplined and able to manage own workload with minimal supervision
• Meet and Exceed KPIs
• Display proper phone etiquette at all times

WHAT WE’RE LOOKING FOR:

• No prior issues of tardiness and absences
• Strong communication skills
• Open to work on a GY schedule (between 9PM & 8AM)
• Familiarity with call disposition codes is an advantage
• Familiarity with dialers will be prioritized (Ex: Vicidial)
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• Must have a stable internet connection - At least 75 Mbps is required!
• Backup internet is required! (pocket wifi, Home broadband prepaid wifi)
• Must have a desktop/laptop with a working cam for virtual meetings and a computer headset (NOT MOBILE HEADSET)
• Must have minimal to no power outage issues

Job Type: Full-time

Pay: From Php18,000.00 per month

Benefits:

• Work from home

Schedule:

• 8 hour shift
• Evening shift
• Late shift
• Monday to Friday
• Night shift

Application Question(s):

• Make sure to attach an updated copy of your CV with your photo

Experience:

• Inbound or Outbound calling: 2 years (Required)
• CRM or Dialer: 2 years (Required)

Language:

• English (Required)

Work Location: In person

Application Deadline: 02/27/2025
Expected Start Date: 02/27/2025