Home-based Appointment Scheduler

LoveBound Destinations is looking for a committed Home-based Appointment Scheduler to become an integral part of our dynamic team. This key role is dedicated to organizing appointments and scheduling travel arrangements for our clients, ensuring a personalized and smooth planning process that meets their unique destination wedding needs.

The ideal candidate is a proactive individual with superb organizational skills, an eye for detail, and the ability to communicate effectively in both written and verbal forms.

Responsibilities:

• Appointment Scheduling: Handle inquiries and bookings for virtual appointments via phone, email, and our scheduling platform, ensuring a personalized and efficient scheduling process for our clients.
• Client Coordination: Engage closely with clients to understand their needs and preferences for appointments, suggesting options that align with their schedules and requirements.
• Service Liaison: Cultivate and maintain strong relationships with service providers to secure preferred scheduling slots and services for our clients.
• Schedule Management: Assist in the development of comprehensive schedules, ensuring appointments are well-organized and align with clients' overall plans and preferences.
• Special Requests Handling: Work with service providers to accommodate specific client requests, such as preferred appointment times or special preparation needs.
• Appointment Confirmation: Assist clients in understanding the requirements for their appointments, including preparation steps and any necessary follow-up actions.
• Feedback and Improvement: Collect feedback from clients after their appointments to assess their satisfaction and identify opportunities for service improvement.

Requirements:

• High school diploma is required; further education in hospitality, travel, or a related field is preferred.
• Strong organizational, communication, and time-management skills.
• Demonstrated ability to work in a dynamic environment.
• A positive, high-energy attitude with a focus on customer satisfaction.
• Problem-solving skills and meticulous attention to detail.
• Knowledge of hotel booking software and proficiency in Microsoft Office Suite.