Medical Review Analyst in North Carolina ID-2362
Identifies, analyzes, and determines medical necessity, pre-existing conditions, benefit eligibility and/or individual consideration reimbursement allowances for novel and complex medical management related claims, using varied and broad clinical expertise.
The Medical Review Analyst acts as a member advocate to promote and coordinate the delivery of quality, cost-effective healthcare services based on medical necessity and contractual benefits.
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What You’ll Do
- Determines medical necessity, benefit eligibility and/or appropriate reimbursement allowances for complex claims and/or products by using clinical experience, medical literature, medical records, certificate guidelines, medical policy and several complex and varied computer application software systems.
- Exude proficiency in essential computer skills (email, web navigation, etc.) and Microsoft applications (excel, outlook, word, etc.) as well as the ability to work within multiple systems and applications simultaneously.
- Maintain excellent oral and written communication as well as strong critical thinking skills.
- Ensures that review and determinations meet all requirements per line of business by Regulatory and Accrediting bodies (e.g., federal, state and BCBSA etc.).
- Identifies, documents, and escalates system and process problems. Through analysis, determines root cause and recommends possible solutions. Defines, communicates and follows up as appropriate on the root causes of errors to others.
- Reviews physician-submitted and member-submitted claims for specified services, utilizing professional knowledge and developed criteria, to determine the medical necessity of the treatment. Refers cases that do not meet criteria to the Medical Director with appropriate clinical analysis and summaries. Issues denials according to department protocols. Documents outcome of reviews.
- Maintains confidentiality of all PHI in compliance with state and federal laws.
- Recognizes documents, and reports inappropriate billing patterns or utilization trends of professional and institutional providers to appropriate business owner. Identifies situations in which claims filing/coding guidelines are not being followed by providers; documents examples for referral to Network Management and/or Special Investigations for appropriate action.
- Communicates with members and providers to obtain additional information. Informs members, providers, and internal customers of claims status and determinations. Documents the required clinical information, source and rationale (referencing the appropriate internal and external resources) for decision-making in the appropriate medical management tools.
- Performs post adjudication review of claims related to coding, billing and reimbursement. (FEP and Senior Market, Medicare HMO/PPO)
- Reviews claims for Individual Business for possible misrepresentation as needed. Gathers information and prepares documentation for internal review. Takes appropriate action based on internal guidelines.
What You’ll Bring (Hiring Requirements)
- RN, PA or NP with a minimum of 3 years previous clinical experience preferably in a variety of clinical settings
- LPN with a minimum of 5 years previous clinical nursing experience preferably in a variety of clinical settings
- Must hold and maintain a valid North Carolina clinical license
Nice to Have
- Experience in medical coding/billing
