Security Officer I - Day Shift - ID-5372

About the position

We are looking for a Security Officer to join our team! This position is responsible for patrolling, observing and monitoring the Museum while reporting any irregularities or damages. The Security Officer is expected to complete reports that include recording observations, information, and surveillance activities in and around the facility.

The Security Officer ensures that our guests feel safe and comfortable at all times while providing exceptional customer service. In this position, you will work closely with other Security Officers, the Denver Police Department, museum staff, and guests of the museum. The Security Officer position requires excellent customer service skills, as you will be working with a diverse community in our exciting traveling exhibits. This position will use observational skills while responding to incidents and assisting museum guests.

There is additional training and future opportunities to expand your knowledge and duties within the Security Department. As a Security Officer, you will observe, patrol, monitor, and control access for the entire Museum facility complex. You will report safety and security discrepancies, dispatch officers and emergency response, and monitor software, CCTV, and fire panels. Immediate response to and assistance in the coordination of emergency incidents is crucial. 

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You will communicate to guests and staff information appropriate for each situation while maintaining a balance of customer service, legal behavior, and adherence to procedures while enforcing museum rules and policies. Additionally, you will maintain required training certifications in First Aid and CPR annually and provide special escorts as needed. Other duties may be assigned as necessary.

Responsibilities

• Observes, patrols, monitors and controls access for the entire Museum facility complex.
• Reports safety and security discrepancies.
• Dispatching of officers and emergency response.
• Monitoring software, CCTV, and fire panels.
• Immediately responds to and assists in the coordination of emergency incidents.
• Communicates to guest and staff information appropriate for each situation.
• Maintains a balance of customer service, legal behavior and adherence to procedures while enforcing museum rules and policies.
• Maintains required training certifications in First aid and CPR annually.
• Provides special escorts.
• Other duties as assigned.

Requirements

• High School or equivalent required
• 1 year experience in security, or military or equivalent related service required
• Current driver's license with clean driving record, or ability to obtain license within 30 days of hire.
• Ability to comply with requirements for Denver Security License within 30 days of hire.